In its simplest form Web 2.0 empowers the small business owner to make decisions based on business needs, not technology. Web 2.0 provides a large resource base of pre-written and tested web applications, the small business owner can mix match applications, graphics, templates, databases and API’s (Application Programming Interface) to accomplish customer relationship goals that two or three years ago were simply a dream and/or beyond the reach financially of many small businesses. This new technology allows small businesses Continue reading →