Brand Touchpoints

Your Branding Checklist: 60+ Touchpoints to Consider

In today’s digital landscape, a robust online presence is essential for businesses and individuals. A key element in achieving this is the creation of a well-designed brand with all of the most effective elements as well as both online and offline elements.

Before delving into the technical aspects of website development, it is crucial to establish a solid foundation by defining your brand and crafting your overall brand identity. This blog post will guide you through the important steps to achieving online success. We will focus on branding culture, brand voice, brand design, marketing collateral, and additional digital brand essentials.

this list can be a bit overwhelming! No matter if you have an established brand or creating a new one the best way to benefit from this is to highlight each section then copy it to a Word document and start filling in each category and bold type section with your version for your brand. Save it and you now have a valuable tool for making future marketing and promotion decisions as you grow. So let’s get started.

Branding Culture Essentials

  • Brand Promise: Define the unique value proposition that distinguishes your brand from competitors and communicates what customers can expect from your products or services.
  • Brand Vision: Clearly articulate the long-term goals and aspirations of your brand. What do you envision for your brand’s future?
  • Brand Purpose: Identify the underlying reason for your brand’s existence. What problem does it solve, or what need does it fulfill?
  • Brand Values: Determine the core principles and beliefs that guide your brand’s actions and decision-making processes.
  • Brand Message: Craft a concise and compelling message that effectively communicates your brand’s value proposition to your target audience.
  • Brand Story: Develop an engaging narrative that tells the story of your brand, including its origins, mission, and milestones.
  • Brand Client Avatar: Create a detailed profile of your ideal customer or target audience so you will better understand their needs, preferences, and pain points.
  • Brand Type: Decide whether to establish your brand, where you are the face of the brand or a corporate brand that focuses on the company as a whole.

Brand Voice Essentials

  • Brand Voice: Define the tone, style, and overall personality of your brand’s communication. How do you want your brand to be perceived?
  • Brand Terms (Buzzwords): Identify specific keywords while trying to avoid industry jargon that aligns with your brand and resonates with your target audience.
  • Brand Personality: Determine the human characteristics and traits that best represent your brand’s identity and values.
  • Tone of Voice: Establish the appropriate tone for your brand’s communication, whether it is formal, casual, friendly, authoritative, or conversational.
  • Writing Style: Define the preferred writing style for your brand’s content, including grammar, punctuation, and sentence structure.
  • Brand Lexicon / Keywords: Develop a list of keywords and phrases that reflect your brand’s identity and can be used consistently across all communication channels.

Brand Design Essentials

  • Font Typography: Select a set of fonts that align with your brand’s personality, ensuring consistency across all design materials.
  • Letterhead: Design professional letterhead templates that incorporate your brand’s logo, colors, and typography.
  • Form Templates: Create visually appealing and branded templates for invoices, proposals, and other business forms.
  • Presentation Templates: Develop visually stunning presentation templates that showcase your brand’s identity during client meetings or conferences.
  • Colors: Choose a color palette that reflects your brand’s personality and elicits the desired emotional response from your target audience.
  • Logo: Design a memorable and visually appealing logo that encapsulates your brand’s essence. The simpler the better.
  • Secondary Logo: Create variations of your logo for use in different contexts or on various marketing materials.
  • Textures: Incorporate textures and patterns that complement your brand’s visual identity and add depth to your design elements.
  • Backgrounds: Design consistent and visually appealing backgrounds for your website, social media profiles, and other digital platforms.
  • Style Elements: Establish a set of consistent design elements, such as buttons, icons, and borders, for use throughout your website and marketing materials.
  • Original Images: Having original images of the company, people and products makes your story personable and connects with your audience. While hiring a professional can be a bit pricy it pays in the long term to have original images over stock one when you can. Start with stock images and over time upgrade them.
  • Stock Images: Curate a collection of high-quality stock images that align with your brand’s aesthetics and messaging.
  • Social Media Icons: Create customized social media icons that match your brand’s visual identity and encourage social engagement.
  • Social Media Covers: Design visually striking covers for your social media profiles that showcase your brand’s key messages and visuals.
  • Watermarks: Create unique watermarks or logos to protect your brand’s visual assets on images.
  • Symbol: Develop a symbol or emblem that represents your brand and can be used independently or alongside your logo.
  • Photo Headshots: Arrange professional headshot photography that showcases the people behind your brand, if applicable.
  • Photo Lifestyle: Capture lifestyle images that depict your brand’s values, products, or services in action.
  • Photo Products: Take high-quality product photos that accurately represent your offerings and enhance your brand’s credibility.
  • Wardrobe: Establish a consistent wardrobe style for brand representatives or employees to ensure a cohesive and professional visual presence.

Marketing Collateral Essentials

  • Short Business Description: Craft a concise and compelling description of your business for use across various marketing channels.
  • Long Business Description: Develop a detailed and comprehensive description of your business, including its history, mission, and unique selling points.
  • Flyers: Create eye-catching flyers to promote your brand’s offerings and attract potential customers.
  • Downloadable Content: Downloadable PDFs like value-added checklists and how-to items that people will receive once they provide their name and email address.
  • Speaker Bio: Prepare a compelling biography for speaking engagements or events that highlights your expertise and aligns with your brand’s messaging.
  • About Me: Craft a captivating “About Me” page for your website that introduces yourself and showcases your brand’s values and achievements.
  • Work with Me: Clearly outline your services, packages, or products and explain how potential clients or customers can engage with you.
  • Business Cards: Design professional and memorable business cards that include your brand’s logo, colors, and contact information.
  • Physical Product Design: Ensure that the packaging and design of your physical products align with your brand’s visual identity and convey its values.
  • Step and Repeat: Create a branded step-and-repeat backdrop for events, photo opportunities, or media appearances.
  • Tradeshow Banners: Design eye-catching banners to promote your brand at trade shows or industry events.
  • Product Labels: Develop visually appealing and informative labels for your products that reflect your brand’s identity.
  • Return Address Labels: Customize return address labels with your brand’s logo, colors, and typography for professional correspondence.
  • Media Kit: Compile a comprehensive media kit that includes your brand’s story, high-resolution images, press releases, and key contact information for media outreach.
  • Speakers Kit: Prepare a speakers kit that includes your biography, headshots, presentation topics, testimonials, and other relevant information for speaking engagements.
  • Badges (Certifications, As Seen In): Showcase any certifications, awards, or media features prominently on your website or marketing materials to establish credibility and trust.

Digital Brand Essentials

  • Usernames: Secure consistent usernames or handles across various digital platforms to maintain brand consistency and make it easier for customers to find and connect with you.
  • Webinar Presentation Templates: Create visually appealing presentation templates specifically tailored for webinars and online presentations.
  • Brand Video: Produce a high-quality brand video that introduces your brand, highlights its unique features, and engages your target audience.
  • Livestream Pre-show Videos: Develop captivating pre-show videos to engage your audience and build anticipation before a live event or webinar.
  • Email Addresses: Set up professional email addresses that incorporate your brand’s domain name to establish credibility and reinforce your brand identity.
  • Digital Business Cards: Create digital business cards that can be easily shared via email or messaging apps, making it convenient for potential contacts to save and access your information.
  • Email Signature: Design a branded email signature that includes your name, title, contact information, and links to your website and social media profiles.
  • Email Templates: Develop visually appealing and well-structured email templates for various purposes, such as newsletters, sales promotions, or customer service interactions.
  • Social Media Graphics: Design engaging graphics and visuals for your social media posts that align with your brand’s visual identity and effectively convey your messages.
  • Community: Establish an online community or forum where your audience can connect, share ideas, and engage with your brand and other like-minded individuals.
  • Keywords: Research and identify relevant keywords that align with your brand’s offerings and integrate them strategically into your website’s content for better search engine optimization (SEO).
  • URL: Select a memorable and SEO-friendly domain name for your website that aligns with your brand and is easy for users to remember and find.
  • Newsletter Templates: Create visually appealing and informative newsletter templates that can be regularly sent to your audience, keeping them engaged and informed about your brand.
  • Hashtags: Develop a list of branded and industry-specific hashtags to use in your social media posts, helping you reach a wider audience and foster engagement.

Conclusion

Developing a successful website goes beyond technical aspects and design. It requires a solid foundation in branding culture, a well-defined brand voice, and strategic marketing collateral.

By following these steps to online success, you will establish a strong and cohesive online presence that effectively communicates your brand’s values, engages your target audience, and helps you achieve your online goals.

Remember, building a brand is an ongoing process, so continuously refine and adapt your branding efforts as your business grows and evolves.

Need More Insights?

Building an effective digital marketing program for your business can be confusing today due to the many available options. Pull out your calendar right now and let’s schedule a time when we can figure out together the ONE BIG THING you should do first to get more prospects aware of your products and services that will convert them to customers as well as start an effective marketing plan to get your brand IN Demand! Sign up for a FREE 30-Minute Discovery Call to audit your current marketing plan for better results.
Oh!  When we do talk, you will get our “No Pitching” guarantee. No pitching means we will not try and sell you in any way. If you want MORE after 30 minutes you will have to ask for it!  We think that sounds fair, don’t you? Well, after all, that is what we are known for.

Social Media Marketing

How To Build A Solid Social Marketing Plan

Building a strong social media marketing plan is all about setting yourself up for success. Here’s a roadmap to get you started:

1. Define Your Goals: Start by defining your objectives. What do you want to achieve with your social media efforts? Whether it’s increasing brand awareness, generating leads, or providing excellent customer care, having clear goals is essential What do you want to achieve with social media specifically? Is it brand awareness? Website traffic? Sales? Whatever they are, you must have clear, S.M.A.R.T. goals (Specific, Measurable, Achievable, Relevant, and Time-bound) to guide your strategy.

2. Know Your Audience: Researching your target audience thoroughly is the key. Who are you trying to reach? Understanding your ideal customer’s demographics, interests, and online behavior is crucial for crafting resonating content.

3. Analyze Your Competition: Study your competitors’ social media presence. What strategies are they using? What works well for them? Learn from their successes and mistakes to refine your approach.

4. Conduct a Social Media Audit: Evaluate your existing social media accounts. Assess what’s working and what isn’t. Identify areas for improvement and adjust your strategy accordingly.

5. Pick Your Best Platforms To Focus On: Not all platforms are created equal. Research which social media channels your target audience frequents the most and focus your efforts there. B2B companies are best served by using LinkedIn, X, Instagram, YouTube, and TikTokFor companies that are B2C, add Facebook, and Pinterest as well. If you already have a Google My Business account, you need to add all of your social media to your profile, as it can all be posted there as well. It is best to pick just one if you are starting out and master it first before adding others – B2B: LinkedIn  B2C: Facebook.

6. Optimize Your Profiles: Ensure that your social media profiles are complete, consistent, and aligned with your brand. Use high-quality images, compelling descriptions, and relevant keywords.

7. Create a Content Calendar: Regular and consistent posting of high-quality content is key to building a loyal following. Analyze what content performs best and adjust your strategy accordingly. Plan your content in advance to save time and increase effectiveness. A content calendar helps you stay organized and ensures a consistent posting schedule. Include a mix of promotional, educational, and engaging content.

8. Create Engaging Content: Your content strategy should include a mix of content types such as posts, videos, images, and stories. Ensure your content is valuable, relevant, and engaging to your audience. This is the heart of your social media presence. Develop a content calendar with a mix of informative, entertaining, and visually appealing posts tailored to your audience’s preferences.

9. Track and Analyze: Define key performance indicators (KPIs) to measure your progress. Common metrics include follower growth, engagement rate, and website clicks. Use analytics tools to track performance and identify areas for improvement.

10. Automate, Automate, Automate: Today, there are many tools that you can use to reschedule posting times and dates that allow you to schedule whole weeks or months’ worth of posts in just a few hours, making your marketing time efficient. Some of those tools include HootSuite and Zoho Campaigns, to name a few.

11. Engage with Your Audience: Social media is a two-way street. Respond to comments and messages promptly, participate in conversations, and run contests or polls to boost engagement.

By following these steps and continuously refining your approach, you can build an effective social media marketing plan that delivers real results for your business. Remember, social media is a marathon, not a sprint. Be patient, consistent, and focus on building relationships with your audience.

Building an effective digital marketing program for your business can be confusing today due to the many available options. Pull out your calendar right now and let’s schedule a time when we can figure out together the ONE BIG THING you should do first to get more prospects aware of your products and services that will convert them to customers, as well as start an effective marketing plan to get your brand IN Demand! Sign up for a FREE 30-Minute Discovery Call to audit your current marketing plan for better results.

Oh!  When we do talk, you will get our “No Pitching” guarantee. No pitching means we will not try to sell you in any way. If you want MORE after 30 minutes, you will have to ask for it!  We think that sounds fair, don’t you? Well, after all, that is what we are known for.

Amazing Google Elements

Utterly Amaze Google With These 10 Key Elements

In today’s digital age, having a strong online presence is essential for businesses and individuals. Google, in particular, values websites that provide value to users and offer a seamless browsing experience. Here are the 10 key elements to amaze Google and improve your website’s quality:

  1. Relevance and Context: Align your content closely with your target audience’s search intent and needs. Conduct thorough market research, keyword research, and create targeted, valuable content.
  2. Content-Length: With no specific word count, longer content often provides more value. Prioritize quality over quantity, understand user intent, and provide comprehensive coverage of topics.
  3. Images and Video: Incorporate high-quality visuals that enhance user experience and convey your brand message effectively. Optimize images for SEO and utilize videos on platforms like YouTube to improve visibility.
  4. Grammar and Spelling: Focus on grammar and spelling to enhance user experience and credibility. Use grammar-checking tools, proofread thoroughly, and seek feedback before publishing.
  5. Readability: Use clear language, break content into digestible chunks, utilize bullet points and lists, and maintain consistent formatting for better readability.
  6. Formatting: Organize content with clear headings, utilize white space effectively, use bulleted lists, highlight important information, and ensure mobile-friendly design for improved user experience.
  7. Expertise: Demonstrate your expertise through high-quality content, focus on niche topics, showcase credentials and experience, provide value-added resources, engage in thought leadership activities, and stay updated with industry trends.
  8. Social Media Shares: Create shareable content, include social sharing buttons, encourage user engagement, leverage visual appeal, build relationships with influencers, and monitor performance metrics for social media shares.
  9. Internal and External Links: Strategically place internal links, create a logical site structure, optimize anchor text, regularly audit and update links, encourage external linking, and build a strong backlink profile from reputable sources.
  10. Quality of Comments: Encourage thoughtful contributions, moderate comments actively, respond promptly to comments, implement comment guidelines, reward engaging comments, and encourage diversity of perspectives in your comment section.

By focusing on these elements, small business website owners can improve their website’s quality, enhance user experience, and achieve success on Google.

Building an effective digital marketing program for your business can be confusing today due to the many available options. Pull out your calendar right now and let’s schedule a time when we can figure out together the ONE BIG THING you should do first to get more prospects aware of your products and services that will convert them to customers as well as start an effective marketing plan to get your brand IN Demand! Sign up for a FREE 30-Minute Discovery Call to audit your current marketing plan for better results.
Oh!  When we do talk, you will get our “No Pitching” guarantee. No pitching means we will not try and sell you in any way. If you want MORE after 30 minutes you will have to ask for it!  We think that sounds fair, don’t you? Well, after all, that is what we are known for.

Website Traffic To Your Site

Get More Website Traffic: 6 Proven Tactics Everyone Should Use

Here are six effective strategies for driving website traffic and enhancing your online presence. In today’s digital landscape, where countless websites vying for attention, implementing proven tactics becomes essential. Whether you’re a business owner or a website administrator, these strategies can help you attract more visitors and boost your website traffic.

1. Social Bookmarking

Social bookmarking involves saving and organizing web pages on platforms like Reddit, StumbleUpon, or Digg. Users can discover and share content they find interesting. When submitting your website or blog posts to these platforms, you tap into a vast network of users actively seeking valuable and engaging content. To maximize the impact of social bookmarking:

  • Quality Content: Ensure your content is high-quality, relevant, and share-worthy.
  • Encourage Sharing: Motivate your website visitors to bookmark and share your content, amplifying its reach.

2. Social Media

Social media platforms have evolved into powerful marketing tools for driving website traffic. With billions of active users, platforms like Facebook, Twitter, Instagram, and LinkedIn offer excellent opportunities to promote your website and engage with your target audience. Here’s how to leverage social media effectively:

  • Compelling Profiles: Create engaging profiles on relevant social media platforms.
  • Share Valuable Content: Regularly share informative and entertaining content.
  • Active Engagement: Interact with your audience through comments, messages, and polls.

3. Blog Content

Consistently publishing relevant and valuable blog content is a cornerstone of successful website traffic generation. Follow these steps:

  • Answer Questions: Write articles that address common questions your audience might have.
  • Keyword Research: Use tools to find popular questions related to your niche.
  • SEO Best Practices: Optimize your articles for search engines.
  • Evergreen Content: Create content that remains relevant over time.

4. Keyword Research

Effective keyword research helps you understand what your audience is searching for. Use tools to identify relevant keywords and phrases. Incorporate these keywords into your content to improve your website’s visibility in search engine results.

5. Email Marketing

Email marketing remains a powerful tool for driving traffic. Build an email list and send regular newsletters or updates to your subscribers. Include links to your latest blog posts, promotions, or other valuable content.

6. Link Building

Quality backlinks from reputable websites enhance your website’s authority and visibility. Focus on:

  • Guest Posting: Contribute guest articles to other websites in your niche.
  • Outreach: Reach out to influencers or other website owners for collaboration.
  • Internal Links: Link relevant pages within your website.

Remember, consistency and persistence are key. Implement these strategies, monitor your progress, and adapt as needed. You’ll steadily increase your website traffic and strengthen your online presence.

Building an effective digital marketing program for your business can be confusing today due to the many available options. Pull out your calendar right now and let’s schedule a time when we can figure out together the ONE BIG THING you should do first to get more prospects aware of your products and services that will convert them to customers as well as start an effective marketing plan to get your brand IN Demand! Sign up for a FREE 30-Minute Discovery Call to audit your marketing plan for better results.

Oh!  When we do talk, you will get our “No Pitching” guarantee. No pitching means we will not try and sell you in any way. If you want MORE after 30 minutes, you will have to ask for it!  We think that sounds fair, don’t you? Well, after all, that is what we are known for.

 

Marketing Mistakes

15 Marketing Mistakes Your Small Business Needs To Avoid

Growing a small business is a never-ending challenge full of so many things to focus your efforts on and how effective is my company’s marketing is a constant challenge.  Better yet, tell your story to the world in such a way there is demand for your products and services. The one thing I hear the most from business owners is, “Marketing makes my brain hurt – a lot!!”

The following are things to avoid or your marketing will suffer and affect your long-term results.

Here’s a quick summary:

  • Not Having a Marketing Plan
  • Being Unclear About Your Unique Selling Proposition (USP)
  • Ignoring the Competition
  • Trying to Sell to Everyone
  • Targeting the Wrong Market
  • Abusing Social Media
  • Not focusing on retaining customers
  • Ignoring analytics
  • Not budgeting
  • Not Having a Website
  • Overlooking Email Marketing
  • Outsourcing Marketing Before Understanding It
  • Never Outsourcing Your Marketing
  • Not Asking for Customer Feedback
  • Ignoring Customer Feedback

Marketing is a vital aspect of running a small business, serving as the conduit between your products or services and your target audience. However, amidst the flurry of promotional activities, many entrepreneurs stumble into critical errors that can drain resources and jeopardize the future of their ventures. Here’s an exploration of these potentially catastrophic marketing mistakes and how to steer clear of them to ensure your message resonates effectively and your business thrives.

  1. Not Having a Marketing Plan: Launching into marketing endeavors without a clear plan is akin to navigating uncharted waters without a compass. A well-defined marketing plan is essential for tracking progress, gauging success, and utilizing resources efficiently. Start by outlining your goals, understanding your audience, devising strategies, setting a budget, and establishing mechanisms for measurement and adjustment.
  2. Being Unclear About Your Unique Selling Proposition (USP): A vague or indistinct USP can dilute your brand identity, making it challenging to stand out amidst competitors. Identify your strengths, understand your customers’ values, and articulate your USP clearly and compellingly across all marketing materials.
  3. Ignoring the Competition: Neglecting to monitor competitors can leave you blindsided by industry shifts or missed opportunities. Conduct regular SWOT analyses, learn from competitors’ successes and failures, differentiate your offerings, and remain agile in response to competitive dynamics.
  4. Trying to Sell to Everyone: Attempting to appeal to a broad audience often results in diluted messaging and inefficient resource allocation. Instead, segment your market, strategically target specific audience segments, personalize your messaging, and continuously refine your approach through testing and learning.
  5. Targeting the Wrong Market: Misaligning your target market with your offerings can lead to dismal conversion rates and lackluster sales. Conduct thorough market research, create detailed customer profiles, validate assumptions through small-scale testing, and adjust your products or services to meet market needs better.
  6. Abusing Social Media: Mishandling social media platforms can backfire, alienating potential customers and tarnishing your brand image. Employ a strategic approach by planning content, engaging authentically, providing value to your audience, and promoting products or services judiciously.
  7. Not Focusing on Retaining Customers: Overlooking customer retention undermines long-term profitability and brand loyalty. Prioritize exceptional customer service, implement loyalty programs, solicit feedback, and maintain consistent communication to nurture lasting customer relationships.
  8. Ignoring Analytics: Disregarding performance analytics deprives you of valuable insights for optimizing marketing strategies and tactics. Utilize tracking tools, review data regularly, make data-driven decisions, and adapt your approach based on analytical findings.
  9. Not Budgeting: Neglecting to allocate a budget for marketing activities can lead to financial instability or missed growth opportunities. Establish a marketing budget, plan expenditures strategically, track spending, and prioritize initiatives with high ROI.
  10. Not Having a Website: In today’s digital landscape, a lack of online presence can impede visibility and credibility. Build a website using user-friendly platforms, optimize it for search engines, and update content regularly to attract and engage potential customers.
  11. Overlooking Email Marketing: Underestimating the power of email marketing deprives you of a direct line of communication with customers. Build a subscriber list, deliver valuable content, personalize communications, and monitor key metrics to maximize the impact of email campaigns.
  12. Outsourcing Marketing Before Understanding It: Entrusting marketing tasks to external partners without a foundational understanding can lead to misalignment with your brand values and objectives. Educate yourself on marketing principles, stay involved in collaborations, set clear expectations, and provide feedback to ensure alignment with business goals.
  13. Never Outsourcing Your Marketing: Attempting to manage all marketing efforts internally may result in suboptimal outcomes and diverted focus from core business functions. Identify areas where external expertise is needed, start with small projects, choose reputable partners, and maintain open communication for effective collaboration.
  14. Not Asking for Customer Feedback: Failing to solicit customer feedback deprives you of valuable insights for enhancing products, services, and overall customer experience. Encourage feedback through various channels, offer incentives for participation, actively listen to customer input, and make feedback collection an ongoing process.
  15. Ignoring Customer Feedback: Disregarding customer feedback sends a message of indifference and undermines customer trust and loyalty. Analyze feedback for actionable insights, implement necessary changes, communicate updates to customers, and establish a continuous feedback loop to drive business improvements.

In conclusion, small businesses can lay a robust foundation for growth and success by avoiding these critical marketing mistakes. Remember, effective marketing goes beyond mere promotion; it’s about forging meaningful connections with your audience and nurturing those relationships over time. By prioritizing strategic planning, audience engagement, and continuous improvement, you can propel your business toward sustainable growth and prosperity.

Building an effective digital marketing program for your business can be confusing today due to the many available options. Pull out your calendar right now and let’s schedule a time when we can figure out together the ONE BIG THING you should do first to get more prospects aware of your products and services that will convert them to customers as well as start an effective marketing plan to get your brand IN Demand! Sign up for a FREE 30-Minute Discovery Call to audit your current marketing plan for better results.

Oh!  When we do talk, you will get our “No Pitching” guarantee. No pitching means we will not try and sell you in any way. If you want MORE after 30 minutes you will have to ask for it!  We think that sounds fair, don’t you? Well, after all, that is what we are known for.